You have the right to request complete deletion of your data from our platform. Here’s how to do it.

When you connect your Facebook or Meta Business Manager account to our WhatsApp Business Account Management App, we collect and store certain data as described in our Privacy Policy. You have the right to request deletion of your data at any time using any of the three methods below.

Via Email Request

Send a deletion request email to support@webmultidesign.com with your account details.

Steps for Email Request

1. Send an email to support@webmultidesign.com
2. Use subject line: “Data Deletion Request”
3. Include your registered email address, WhatsApp Business Account ID (WABA ID), and Facebook/Meta Business Manager ID
4. We will acknowledge your request within 2 business days and complete deletion within 30 days

What Data Gets Deleted

Upon a confirmed deletion request, we will permanently delete all of the following:

• Your account profile and login credentials
• Your WhatsApp Business Account connection and API tokens
• Contact lists and customer data stored in our system
• Message history and campaign data
• Analytics and reporting data associated with your account

Note: Some data may be retained longer if required by law or for legitimate legal/business purposes (such as billing records), but will be anonymized where possible.

Service Level & Contact

1. Acknowledgment: Within 2 business days
2. Complete Deletion: Within 30 days
3. Contact Email: support@webmultidesign.com
4. Status Check: Email us your reference number